AI systems for real business operations.
Built to run without
babysitting.

Problem

Sales teams were manually reading enquiries, identifying buyer intent, and deciding who to contact first, leading to slow response times and inconsistent qualification.

Solution

Built an AI workflow that classifies enquiries, extracts structured data, scores lead quality, validates AI output with deterministic rules, and routes qualified leads directly into the CRM.

Key Engineering Decisions

• LLM reasoning with deterministic validation
• Structured JSON output enforcement
• Prompt injection protection
• Automatic CRM routing
• Telegram alerts for high-value leads

Tech Stack

• n8n
• OpenAI
• JavaScript
• Airtable
• REST APIs

Outcome

Reduced manual qualification while ensuring every lead entered the pipeline with validated, structured data.

Problem

Support agents spent significant time reading customer messages, interpreting attachments, updating records, and manually routing requests to the correct teams.

Solution

Built a multimodal AI support workflow that understands customer inputs, classifies requests, prevents duplicate tickets, updates the CRM automatically, and escalates complex conversations when needed.

Key Engineering Decisions

• Text, voice, image, and document processing
• Duplicate ticket detection
• Structured AI response validation
• Automatic CRM synchronization
• Human escalation for edge cases

Tech Stack

• n8n
• Telegram
• OpenAI
• Google Sheets
• JavaScript

Outcome

Reduced repetitive support work by automatically organizing customer requests while maintaining complete conversation history and operational visibility.

Problem

Staff manually generated invoices, checked payment status, sent reminders, and updated financial records across multiple systems, creating delays and unnecessary administrative work.

Solution

Built an automated finance workflow that generates invoices, verifies payments, sends reminder notifications, updates business records, and synchronizes every transaction across connected services.

Key Engineering Decisions

• Event-driven invoice generation
• Automatic payment verification
• PDF invoice generation
• Retry logic for failed notifications
• Complete transaction logging

Tech Stack

• n8n
• Paystack
• PDFMonkey
• REST APIs
• JavaScript

Outcome

Removed repetitive finance administration, improved payment visibility, and created a reliable workflow for invoice creation and payment reconciliation.